Consumer protection cases
Deceptive AI claims, dark patterns and unfair practices, mostly FTC actions.
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Gavalas sued v.
Google (Gemini)Wrongful death suit alleging Google's Gemini chatbot reinforced a user's fatal delusions.Further case management conferenceN.D. Cal.filed Mar 2026
DOJ: RobloxRochester man who used Roblox to meet minors pleads guilty to child pornography chargeDOJ
DOJ: InstacartCivil Rights Division and Equal Employment Opportunity Commission Secure $5,000,000 Joint Settlement with Instacart for Discriminating Against U.S. WorkersDOJ
California AG: 23andMeAttorney General Bonta Secures $6 Million Settlement in 23andMe LitigationCalifornia Attorney General
DOJ: ClouderaU.S Departments of Justice and Labor Secure Settlement with Cloudera, Enforce Two-Year PERM Debarment & Back Pay Following Discrimination Against U.S. WorkersDOJ
Italian DPA: IQVIAItalian DPA fines IQVIA EUR 7 000 000 for unlawful processing of patients’ health dataItalian DPA
DOJ: City and County of DenverJustice Department Files Complaint Against the City and County of Denver, Colorado Challenging Mask Ban and Identification Requirements for Federal OfficersDOJ
Swedish DPA: MiljödataSwedish DPA fines Miljödata i Karlskrona approximately EUR 160 000 for insufficient technical and organisational measures to ensure information securitySwedish DPA
California AG: RealPageCourt Sides with Attorney General Bonta in RealPage Case, Denies RealPage and Landlords’ Attempt to Evade Responsibility in Rent Pricing LawsuitCalifornia Attorney GeneralTexas AG acted against v.
TikTok: deceptive child safety claimsTexas sued TikTok in January 2025 for marketing its app as safe for minors while showing children inappropriate content; the AG says Texas is the first state to win a liability finding against TikTok.Texas Attorney GeneralA.C. sued v. Altman (Tumbler Ridge)Lead case among about 30 coordinated suits by survivors and families of the Tumbler Ridge, British Columbia school shooting alleging OpenAI flagged the shooter's ChatGPT account but failed to warn police.N.D. Cal.Texas AG acted against v.
Meta: child safety settlementTexas settlement requiring Meta to pay over USD 1 billion and change how its platforms protect children.over $1 billionTexas Attorney GeneralFalco sued v.
Intuit, Inc.Sued for fraud.N.D. Cal.Lamas sued v.
Linkedin CorporationSued for fraud.S.D. N.Y.Lamas sued v.
Reddit Inc.A fraud case.S.D. N.Y.Kahn sued v.
AnthropicProposed class action alleging Anthropic misrepresented the usage limits of its Claude Max subscription plans.N.D. Cal.Texas AG acted against v.
Discord: child safetyTexas sued Discord alleging it deceived parents about platform safety and exposed children to predators through default settings and weak moderation.Texas Attorney GeneralFarrier sued v.
Tempus AI, Inc.Sued for fraud.N.D. Ill.Wonzy sued v.
Maplebear Inc. dba InstacartSued under the Telephone Consumer Protection Act.N.D. Cal.
In re: Tempus AI, Inc. Genetic Privacy LitigationSued for fraud.N.D. Ill.Lyons sued v.
OpenAI (Soelberg)Heirs allege ChatGPT reinforced Stein-Erik Soelberg's paranoid delusions before he killed his mother and himself in Connecticut; a parallel state case was filed by the estate executor.N.D. Cal.
FTC: Instacart, deceptive fees and Instacart+The FTC alleged Instacart deceived shoppers about fees and charged for Instacart+ without express informed consent.$60 millionUS Federal Trade CommissionKikov sued v.
Block, Inc.A fraud or truth-in-lending case.E.D. N.Y.Finch sued v.
Block IncorporatedSued under the Fair Credit Reporting Act.D. Ariz.Staton sued v.
Block, Inc.Sued under the Electronic Funds Transfer Act.N.D. Cal.Foret sued v.
Adobe, Inc.A consumer credit case.N.D. Cal.Penning sued v.
NVIDIA CorporationSued for fraud.N.D. Cal.Rouzard sued v.
LinkedIn CorporationSued for fraud.N.D. Cal.
FTC: Amazon Prime sign-up and cancellationThe FTC said Amazon enrolled people in Prime without consent and made cancelling hard. Settled during trial.$2.5 billionUS Federal Trade Commission
FTC: Chegg, subscription cancellationThe FTC alleged Chegg made it very hard to cancel auto-renewing subscriptions and failed to honor cancellation requests.$7.5 millionUS Federal Trade CommissionMontoya sued v.
Character TechnologiesThe parents of 13-year-old Juliana Peralta allege Character.AI chatbots engaged her in sexual conversations and failed to respond to her suicidal statements before her death.D. Colo.
FTC and Utah: Aylo (Pornhub), CSAM claimsThe FTC alleged the Pornhub operators deceived users by claiming CSAM and nonconsensual material were strictly prohibited while doing little to block tens of thousands of such videos and photos.$5 millionUS Federal Trade CommissionFTC acted against v. Air AI, deceptive business claimsThe FTC alleged Air AI made deceptive claims about business growth, earnings and refund guarantees for its AI agent products, costing some small businesses up to USD 250,000.US Federal Trade CommissionWolf River Electric sued v.
GoogleMinnesota solar contractor Wolf River Electric alleges Google's AI Overviews falsely said it was sued by the state attorney general, costing it customers.Ramsey County District Court, MinnesotaFTC sued v.
Uber (Uber One subscriptions)The FTC alleged Uber billed consumers for Uber One without consent, failed to deliver promised savings and made the subscription hard to cancel.N.D. Cal.
FTC: Cleo AI, cash advance claimsThe FTC alleged the AI budgeting app misled consumers about how much cash advance money they could get and how fast, and made cancellation difficult.$17 millionUS Federal Trade Commission
CFPB: Block, Cash App fraud handlingThe CFPB found Block used weak security for Cash App and failed to properly investigate and resolve disputes over unauthorized transactions.$175 millionCFPBFTC and Illinois sued v.
GrubhubThe FTC and Illinois AG alleged Grubhub deceived diners about delivery costs, blocked account access and misled drivers and restaurants.$25 millionN.D. Ill.A.F. sued v.
Character TechnologiesTwo Texas families allege Character.AI chatbots encouraged self-harm and suggested a teen kill his parents over screen-time limits.E.D. Tex.FTC: IntelliVision, facial recognition claimsThe FTC alleged IntelliVision made unsupported claims that its AI facial recognition was free of gender and racial bias.US Federal Trade CommissionFTC sued v.
Evolv Technologies (AI weapons screening)The FTC alleged Evolv overstated its AI-powered security screening systems' ability to detect weapons and ignore harmless items, including in schools.D. Mass.
FTC: Lyft, driver earnings claimsThe FTC alleged Lyft made deceptive claims about hourly earnings and incentives to recruit drivers.US Federal Trade Commission
CFPB: Apple and Goldman Sachs, Apple CardThe CFPB found Apple failed to send tens of thousands of Apple Card disputes to Goldman, and Goldman mishandled disputes and misled consumers about interest-free Apple device financing.over $89 millionCFPBGarcia sued v.
Character TechnologiesMegan Garcia alleges Character.AI's chatbot drew her 14-year-old son Sewell Setzer III into an abusive relationship that contributed to his suicide; Google was also named.M.D. Fla.
FTC: DoNotPay, Operation AI ComplyPart of the FTC crackdown on deceptive AI claims: DoNotPay sold itself as the world first robot lawyer without testing that claim.$193,000US Federal Trade Commission
FTC and LA DA: NGL Labs, anonymous messaging appThe FTC and Los Angeles District Attorney alleged NGL marketed its app to kids, sent fake messages to push subscriptions and made false claims about AI content moderation.US Federal Trade CommissionUnited States sued v.
Adobe (hidden fees, cancellation)DOJ, on referral from the FTC, alleged Adobe hid the early termination fee on its most popular annual plan and made subscriptions hard to cancel; two executives are also named.N.D. Cal.State AGs sued v.
Meta (youth mental health)A coalition of state attorneys general alleges Meta knowingly designed Instagram and Facebook features that harm young users and collected data from children under 13 in violation of COPPA.N.D. Cal.Walters sued v.
OpenAIRadio host Mark Walters sued over a ChatGPT hallucination claiming he embezzled from a gun rights group, the first defamation suit against an AI chatbot maker.N.D. Ga.
FTC and states: Google and iHeartMedia, Pixel 4 adsThe FTC and seven states alleged radio personalities recorded endorsements of Google's Pixel 4 phone they had never used.$9.4 millionUS Federal Trade Commission
FTC: Vonage, cancellation dark patternsThe FTC alleged Vonage trapped customers with dark patterns and junk fees when they tried to cancel and kept charging them.$100 millionUS Federal Trade Commission
In re Social Media Adolescent Addiction Litigation (MDL 3047)Personal injury, school district and state claims that Meta, Snap, TikTok and YouTube designed their platforms to be addictive and harmful to young users.N.D. Cal.
FTC: Intuit, TurboTax free filing adsThe FTC challenged Intuit's advertising of 'free' TurboTax filing that millions of consumers could not use.US Federal Trade Commission
FTC: Amazon Flex driver tipsThe FTC alleged Amazon withheld part of customers' tips from Amazon Flex delivery drivers for about two and a half years.$61.7 millionUS Federal Trade CommissionFTC sued v.
Match Group (deceptive ads and billing)The FTC alleged Match.com used fake love-interest ads to sell subscriptions, misled users about guarantees and locked out users who disputed charges.$14 millionN.D. Tex.