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FTC: Chegg, subscription cancellation consumer protection case

US Federal Trade Commission · decided Sep 15, 2025 · Settled

Decision

The FTC alleged Chegg made it very hard to cancel auto-renewing subscriptions and failed to honor cancellation requests.

The case

Against
Chegg, Inc.
Regulator
US Federal Trade Commission
Decided
Sep 15, 2025
Status
Settled
Outcome
Chegg agreed to pay USD 7.5 million.
Amount
$7.5 million

History

1 dated entry
DateEntry
Sep 15, 2025Decision: FTC: Chegg, subscription cancellation

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Caption and links

In the Matter of Chegg, Inc.

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