FTC: Chegg, subscription cancellation consumer protection case

Decision

Regulator

FTFederal Trade Commission

acted against

Against

Chegg, Inc.

The FTC alleged Chegg made it very hard to cancel auto-renewing subscriptions and failed to honor cancellation requests.

Related cases

Consumer protectionActiveDec 2 · in 23dGGavalas sued v. Google (Gemini)Wrongful death suit alleging Google's Gemini chatbot reinforced a user's fatal delusions.Further case management conferenceN.D. Cal.filed Mar 2026Consumer protectionActiveUnverifiedfiled Oct 2026DOJ: RobloxRochester man who used Roblox to meet minors pleads guilty to child pornography chargeDOJConsumer protectionActiveUnverifiedfiled Oct 2026DOJ: InstacartCivil Rights Division and Equal Employment Opportunity Commission Secure $5,000,000 Joint Settlement with Instacart for Discriminating Against U.S. WorkersDOJConsumer protectionActiveUnverifiedfiled Oct 2026California AG: 23andMeAttorney General Bonta Secures $6 Million Settlement in 23andMe LitigationCalifornia Attorney GeneralConsumer protectionActiveUnverifiedfiled Oct 2026DOJ: ClouderaU.S Departments of Justice and Labor Secure Settlement with Cloudera, Enforce Two-Year PERM Debarment & Back Pay Following Discrimination Against U.S. WorkersDOJConsumer protectionActiveUnverifiedfiled Oct 2026Italian DPA: IQVIAItalian DPA fines IQVIA EUR 7 000 000 for unlawful processing of patients’ health dataItalian DPAConsumer protectionActiveUnverifiedfiled Oct 2026DOJ: City and County of DenverJustice Department Files Complaint Against the City and County of Denver, Colorado Challenging Mask Ban and Identification Requirements for Federal OfficersDOJConsumer protectionActiveUnverifiedfiled Oct 2026Swedish DPA: MiljödataSwedish DPA fines Miljödata i Karlskrona approximately EUR 160 000 for insufficient technical and organisational measures to ensure information securitySwedish DPA