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CFPB: Block, Cash App fraud handling consumer protection case

US Consumer Financial Protection Bureau · decided Jan 16, 2025 · Settled

The CFPB found Block used weak security for Cash App and failed to properly investigate and resolve disputes over unauthorized transactions.

The case

Regulator
US Consumer Financial Protection Bureau
Decided
Jan 16, 2025
Status
Settled
Outcome
The CFPB ordered Block to provide up to USD 120 million in consumer redress and pay a USD 55 million penalty.
Amount
$175 million

History

1 dated entry
DateEntry
Jan 16, 2025Decision: CFPB: Block, Cash App fraud handling
WhenCase
Oct 13Notice is hereby given that the Settlement Conference previo in 18dnext dateFTC v. Uber (Uber One subscriptions)Notice is hereby given that the Settlement Conference previoActiveConsumer protectionN.D. Cal.
Nov 5Motion to Dismiss Hearing in 41dnext dateA.C. v. Altman (Tumbler Ridge)Motion to Dismiss HearingActiveConsumer protectionN.D. Cal.
Nov 6Motion to Dismiss Hearing in 42dnext dateKahn v. AnthropicMotion to Dismiss HearingActiveConsumer protectionN.D. Cal.
Dec 2Further Case Management Conference in 68dnext dateGavalas v. Google (Gemini)Further Case Management ConferenceActiveConsumer protectionN.D. Cal.
Sep 10Filed 15d agofiledTexas AG v. TikTok: deceptive child safety claimsDecidedConsumer protectionTexas Attorney General
Aug 26Filed 30d agofiledTexas AG v. Meta: child safety settlementSettledConsumer protectionTexas Attorney Generalover $1 billion
May 22Filed 4mo agofiledTexas AG v. Discord: child safetyActiveConsumer protectionTexas Attorney General
Dec 29, 2025Filed 9mo agofiledLyons v. OpenAI (Soelberg)ActiveConsumer protectionN.D. Cal.
Caption and links

In the Matter of Block, Inc.

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