FTC: Vonage, cancellation dark patterns consumer protection case
US Federal Trade Commission · decided Nov 3, 2022 · Settled
The FTC alleged Vonage trapped customers with dark patterns and junk fees when they tried to cancel and kept charging them.
The case
- Against
- Vonage Holdings Corp.
- Regulator
- US Federal Trade Commission
- Decided
- Nov 3, 2022
- Status
- Settled
- Outcome
- Vonage agreed to pay USD 100 million in refunds and simplify cancellation.
- Amount
- $100 million
History
1 dated entry| Date | Entry | ||
|---|---|---|---|
| Nov 3, 2022 | Decision: FTC: Vonage, cancellation dark patterns | Decision | Link |
Related cases
Caption and links
Federal Trade Commission v. Vonage Holdings Corp., et al.