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FTC: Chegg, data security data breach case

Regulator

Federal Trade Commission

acted against

The FTC alleged Chegg's careless security led to four breaches since 2017 exposing data of millions of students and employees.

The case

Regulator
US Federal Trade Commission
Decided
Oct 31, 2022
Status
SettledOrder finalized January 2023.
Outcome
Chegg must strengthen its data security, limit data collection and offer multifactor authentication.

History

1 dated entry
DecisionOct 31, 2022 · 4y agoFTC: Chegg, data securitySource
Data breachDecidedfiled Dec 2025ICO fine: LastPass, 2022 breachThe ICO found weak security let a hacker who compromised employee laptops in August 2022 reach a backup database holding data of up to 1.6 million UK users.GBP 1.2 millionUK Information Commissioner's OfficeConsumer protectionSettledfiled Sep 2025FTC: Chegg, subscription cancellationThe FTC alleged Chegg made it very hard to cancel auto-renewing subscriptions and failed to honor cancellation requests.$7.5 millionUS Federal Trade CommissionData breachActivefiled Aug 2025In re Coinbase Customer Data Security Breach LitigationConsolidated suits over the 2025 incident in which bribed overseas support agents leaked Coinbase customer data used in social engineering scams.S.D. N.Y.Data breachDecidedfiled Jun 2025ICO fine: 23andMe, genetic data breachJoint ICO and Canadian privacy commissioner investigation into the 2023 credential stuffing attack that exposed data of 155,592 UK residents; the ICO found security measures were inadequate.GBP 2.31 millionUK Information Commissioner's OfficeData breachActivefiled Apr 2025In re PowerSchool Customer Data Security Breach LitigationConsolidated suits over the December 2024 breach of PowerSchool's student information system that exposed data of students and teachers across many school districts.S.D. Cal.AntitrustActivefiled Feb 2025Chegg sued v. GoogleChegg alleges Google's AI Overviews reuse its educational content without clicks back, using search monopoly power to force publishers to supply training data.D.D.C.Data breachSettledfiled Jan 2025FTC: GoDaddy, hosting securityThe FTC alleged that since 2018 GoDaddy failed to use reasonable security for its web hosting services, leading to breaches, while claiming strong protection.US Federal Trade CommissionData breachDecidedfiled Dec 2024DPC fine: Meta, 2018 Facebook breachTwo inquiries into a September 2018 Facebook data breach that affected about 29 million accounts worldwide, around 3 million in the EU/EEA, covering breach notification and data protection by design.EUR 251 millionIrish DPC
Caption and links

In the Matter of Chegg, Inc.

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