FTC: BetterHelp, sharing mental health data privacy case
US Federal Trade Commission · decided Mar 2, 2023 · Settled
The FTC alleged the online counseling service shared consumers' sensitive mental health information with Facebook, Snapchat and others for ad targeting after promising privacy.
The case
- Against
- BetterHelp, Inc.
- Regulator
- US Federal Trade Commission
- Decided
- Mar 2, 2023
- Status
- SettledOrder finalized July 2023; refunds went out from 2024.
- Outcome
- BetterHelp agreed to pay USD 7.8 million to consumers and is banned from sharing health data for advertising.
- Amount
- $7.8 million
History
1 dated entry| Date | Entry | ||
|---|---|---|---|
| Mar 2, 2023 | Decision: FTC: BetterHelp, sharing mental health data | Decision | Link |
Related cases
Caption and links
In the Matter of BetterHelp, Inc.